Shipping & Return

All our orders are dispatched within 24-48 hours of purchase during weekdays.

SHIPPING

We ship worldwide.

All our orders are dispatched within 24-48 hours of purchase during weekdays once order is placed. Allow us 3-4 working days to provide shipping confirmation and tracking details.Delivery generally takes 2-4 weeks from date of order placed.

Customs, Taxes, and Duties

All import duties, taxes and custom fees issued by government differ from country to country. KAHESA is not responsible for any of these charges issued by your local government. These charges are to be bear by the recipient and for further clarification, you will have to contact your local customs office. We will not be able to refund shipping fees and taxes for packages that are refused due to tax and customs duties. If a shipment is lost or you refuse a shipment due to the local taxes or duties not being paid, KAHESA will not issue you a refund for your order.

Returns

Our returns policy is valid for goods that arrive faulty or damaged in transit. In such an event we will provide a refund based on proof of delivery, images, and communication from the postal service used.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

If you would like to return product, please contact us via email at __________________

Delivery Support

For any information on shipping times and tracking information or any other delivery support, please feel free to contact our customer support team at ____________________